What happens if I return an empty box or damaged item?

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user_select="" awb-switch-editor-focus="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" width_medium="" width_small="" width="" min_width_medium="" min_width_small="" min_width="" max_width_medium="" max_width_small="" max_width="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] To protect all customers, we inspect every return. We are unable to offer refunds for empty, damaged, or used items. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

BECOME A VIP & RECEIVE FREE BASKET INFUSER!$9.95 FLAT RATE SHIPPING AUSTRALIA WIDEFREE DELIVERY ON ORDERS OVER $75INTERNATIONAL FLAT RATE SHIPPING $30

To protect all customers, we inspect every return. We are unable to offer refunds for empty, damaged, or used items.

2025-07-01T10:02:18+10:00

A gentle Christmas reminder… 🎄

Today is your last chance for standard shipping,
and express shipping closes Sunday
(WA, NT & TAS excluded)

We’re still offering:
✨ Up to 20% off our Christmas Collection
🚚 FREE Express Shipping over $100
🎁 A FREE Gift when you spend $150+

Don’t leave it too late ~ order today and gift beautifully.

Today, the Monista ladies spent a beautiful afternoon visiting one of our favourite stockists, @theorchardatmontague. We enjoyed a delicious lunch at @stellaskitchen.theorchard, followed by a little browsing and lovely conversations with the wonderful team at The Orchard.

We truly admire their commitment to supporting local makers, the quality of both produce and products is exceptional. The store is brimming with thoughtful Christmas gifts, making it an absolute joy to explore. 💝✨

The countdown to Christmas is on 🎄
Find the perfect gift at Monista - even for the hardest to buy for.

✨ Up to 20% OFF Christmas Collection
🚚 FREE Express Shipping over $100
🎁 FREE gift on orders $150+

👉 Shop now before stock sells out.

Still searching for the perfect Christmas gift?
At Monista, we’ve made gifting easy, even for the hardest-to-buy-for.

🎁 Up to 20% OFF our Christmas Collection
🚚 FREE Express Shipping on orders over $100
✨ FREE gift when you spend $150+

⏳ Limited time only. Shop now to guarantee delivery before Christmas.

⏰ THE CHRISTMAS COUNTDOWN IS ON!
Don’t risk missing out - order your Monista tea gifts now.

🏠 Christmas Tea Houses • 8 French Earl Grey Loose Leaf Pyramid Tea Bags
🎄 Christmas Bon Bons • 8 Very English Breakfast Loose Leaf Pyramid Tea Bags
🎁 Luxury Gifts • Plastic-Free • Planet-Friendly
🇦🇺 Hand-Blended in Melbourne
💌 Add a personalised gift note
🚚 Free shipping over $75

BECOME A MONISTA TEA VIP
& RECEIVE A FREE BASKET INFUSER*

WITH YOUR FIRST PURCHASE OVER $75

* Not to be used in conjunction with any other offer.

Monista’s tea range comprises of black tea, green tea and organic herbal tea. Hand blended in Melbourne, Australia, with quality ingredients carefully selected from around the world, including Australia.

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