Return Policy

Eligibility
We accept returns for faulty, damaged, or incorrect items.
Due to Australian health and safety regulations, we are unable to accept returns for change of mind.

Return Conditions

  • Items must be unopened, unused, and in their original condition.
  • Returns must be initiated within:
    • 14 days of receiving the item (Australian orders)
    • 30 days of receiving the item (International orders)

Return Shipping
Return postage is the responsibility of the customer unless the item is confirmed to be faulty or incorrect. We recommend using a trackable shipping service, as we cannot refund lost parcels.

Refunds
Refunds are issued once returned items are received and inspected. Cost of delivery will not be included in the refund. Items that are opened, damaged, or returned in unsellable condition will not be refunded.