Shipment of orders

  • We will endeavour to despatch most Orders within three business days (ie days that are not Saturdays, Sundays or public holidays) of accepting your Order.
  • We ship all orders with Australia Post, who has provided the following estimates for delivery:

    Domestic shipping timeframes:
    Standard: Typically 3 – 5 business days
    Express: 1 – 3 business days

  • We will notify you using the email address provided in your Account when your Order has been despatched for shipping, or if there are any delays in despatching any Products in your Order for shipping.
  • We take no responsibility for delivery times in shipping your Order and will not provide any refund or discount on your Order or delivery charges for late deliveries. If the Website provides information on shipping timelines, or any such shipping timeline is given at the time of placing your Order, or in an email from us confirming that we have despatched your Order for shipping, such timeline is indicative only based on information provided by our contracted shipping carrier and is not a guaranteed delivery time. For remote and regional areas, these timelines may be for delivery to post offices or postal agencies only and additional time may be incurred in delivery to the final destination. We are not liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of any delay in delivery of the Products the subject of an accepted Order.